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Frequently Asked Questions
  1. Were do I find my Power Point?
  2. How do I work with the curriculum PDF's?
  3. What are your shipping rates?
  4. How do I download my lessons or MP3's?
  5. Can't open the lessons something is wrong




Were do I find my Power Point?

Once you downloaded your lesson, you will find 2 files in your Zipped download:

1. PFD LESSON

2. Power Point presentation.

Make sure you save both files to your hard disk, in a location of your choice.

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How do I work with the curriculum PDF's?

Once your payment clears with our office (normally within 24 hours), you can LOGIN to your account, and instantly download your  zipped curriculum lesson.

You will find your Power Point and your PDF-lesson in a zipped file.

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What are your shipping rates?

Our shipping rates are simple:

Of course, all MP3's and PDF's are shipping FREE, and arrive in your MetroShop account as soon as your payment has cleared.

For all other shipping we charge as follows:

USA:                                    10% of total, with a  minimum of $6.95

Canada:                            12% of total, with a minimum of $8.95

rest of the world:  18% of total, with a minimum of $11.95

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How do I download my lessons or MP3's?

Once your payment has cleared through our office (typically within 24 hours), you will receive an email that confirms your cleared payment.

Once you receive this notification, you can log on to your 'account' with your email and password.

You will come to the screen that lists all your orders. Click on the order that contains your purchased PDF's. Every PDF will be accompanied by the word 'download'. Simply click on this, and select the location for your download.

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Can't open the lessons something is wrong

Opening Curriculum Need: Power Point & Adobe Reader 1. go to account on website / store 2. enter email & password 3. choose order with lesson 4. “download” ( item description ) 5. save 6. choose place to save to 7. wait to save the ‘open’ 8. click on ‘extract all files’ (on left side) 9. follow steps 10. you will see folder – click to open 11. PP will open fine if program on computer 12. word ( pdf file ) – right click, - open with adobe reader 13. lesson should come up on screen download as many times as you want save to where you will remember ( so you don’t need to download all the time)

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